Terms of Service
Welcome to Tsokolate Floral Cupcakes! By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
2. Orders and Payment
All orders placed through our website are subject to acceptance by Tsokolate. We reserve the right to refuse any order for any reason.
Prices for our products are listed in Canadian dollars and may be subject to change without notice.
Full payment is required at the time of order placement. We accept various payment methods, which will be detailed at checkout.
3. Product Availability
All floral cupcakes are made to order, and availability may vary. While we strive to maintain accurate stock information, we cannot guarantee the availability of specific items.
In the event that a product is unavailable, we will notify you and offer alternative options or a refund.
4. Delivery and Pickup
Delivery options and associated fees will be provided at checkout. We aim to deliver your order on the selected date but cannot guarantee specific delivery times.
Customers may also choose to pick up their orders at our location. Details will be provided at checkout.
5. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 24 hours, and we will work with you to resolve the issue.
6. Allergens and Dietary Information
Our products may contain allergens, including but not limited to nuts, dairy, and gluten. It is your responsibility to inform us of any allergies or dietary restrictions at the time of order.
We cannot guarantee that cross-contamination will not occur, and we recommend checking with your healthcare provider if you have concerns.
7. Intellectual Property
All content on this website, including images, logos, and text, is the property of Tsokolate and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.
8. Limitation of Liability
Tsokolate is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount paid for the specific product in question.
9. Modifications
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site constitutes acceptance of the revised terms.
10. Governing Law
These Terms of Service are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes arising under these terms shall be resolved in the courts located in Ontario.
11. Contact Us
For any questions or concerns regarding these Terms of Service, please contact us at:
Tsokolate Floral Cupcakes
[email protected]
By placing an order or using our website, you acknowledge that you have read, understood, and agree to these Terms of Service. Thank you for choosing Tsokolate Floral Cupcakes!